Job Description

£45K – £50K

Remote, UK

We are looking for an Application Support Engineer / Software Support Engineer to join the worlds fast growing iGaming Casino operator, as they build their UK Function. We seek a driven, technical individual to manage, operate, and support a suite of my client’s web-based betting applications on .NET/IIS/Windows Server/SQL Server.

As an Application Support Engineer, you’ll have 2yrs plus experience supporting software/application development environments and managing VMWare-based estates, bridging the gap between development, product and customer. You’ll have a familiarity with C#, with the ability to perform static code analysis of the C# / .NET codebase is necessary to investigate the root cause of errors and exceptions.

This Development Support / Application support role has some customer-facing elements with B2B technical customers through our support system, Zendesk. The ideal candidate will have experience in performance tuning and troubleshooting .NET, Windows Server, IIS, and SQL Server, as well as familiarity with error reporting systems and log analysis systems such as Elasticsearch, Rollbar or Sentry.

Overview:

• Application Support Engineer to manage, operate and support a suite of web applications running on .NET/IIS/Windows Server/SQL Server
• 3+ years’ experience supporting software development environments running on .NET/IIS/Windows Server/SQL Server
• Experience managing and operating VMWare-based estates
• Familiarity with C#, ability to perform static code analysis of C# codebase when tracing root cause of errors/exceptions etc.
• Experience performance tuning and troubleshooting .NET, Windows Server, IIS and SQL Server
• Experience with error reporting systems and log analysis systems such as Elastic, Rollbar and Sentry
• Will be partially customer-facing (B2B technical customers) – interacting through our support system (Zendesk)

If you are UK based and looking for a remote opportunity this role is for you. As an Application Support Analyst, you’ll join the fastest-growing Casino operators, as part of the UK operation – this role offers superb growth, remote working, quarterly bonus – apply now with a Word CV.